FAQ

Find the answers to our frequently asked questions on this page. If you are not able to find the answer you were looking for, our staff would be happy to personally answer your questions through text message, phone call or email. Navigate to our contact page to find our contact information.

Our main services are available from Monday to Saturday, 9am to 9pm. Contact us now to book an appointment. Emergency services are available on Sunday and outside standard operating hours, however, these appointments are offered on a case-by-case basis.

Yes. Our company is incorporated with the Accounting and Corporate Regulatory Authority (ACRA) in Singapore.

Our company name is LOGICALWAYS SERVICES PTE. LTD.

The principal activity of our company listed on the official business registry is Singapore Standard Industrial Classification (SSIC) number 43210, Electrical Works.

We are also registered with the Building and Construction Authority (BCA) under our corporate Unique Entity Number (UEN) of 201622590C.

Our consulting Licensed Electrical Worker (LEW) license number is 9/21140.

We warranty all parts that are supplied and installed by our company. Our workmanship is also warrantied. The warranty length is determined based on the type of services rendered and parts installed. Speak to our staff for more information.

Our company has multiple service vehicles and teams. We are usually able to arrange for a team to be dispatched to your location within two working days. In some cases, we are able to dispatch a team on the same day you call in. Please contact our service coordinator to enquire about the current response time for your location.

No. Our company will provide you a transparent quotation upfront for your consideration before any services are rendered. Please feel free to talk to our staff should you require further clarification on our prices.

Yes. Our company provides repair, maintenance and installation services for businesses and their clients. Our services are customisable to fit the unique needs and requirements of your company. Visit our corporate and commercial services page to learn more.

Unfortunately, our company does not currently offer repair services for small household and commercial appliances such as but not limited to microwaves, blenders, and stoves. We recommend that you approach the manufacturer of the appliance for repair services.

For the repair of major household and commercial appliances, we recommend the following companies:

Our team can only assist you with the removal and disposal of your broken built-in appliances, and the installation of the new appliance that you have purchased but are unable to install.

Our repair capability is currently limited to lighting, electrical switches, electrical sockets, and electrical wiring. Please contact us should you require further clarification.

At the moment, our company accepts payment through the following methods:

  • Cash
  • Cheque
  • Bank transfer
  • PayNow
  • DBS PayLah!
  • OCBC Pay Anyone
  • UOB Mighty

Visit our dedicated service payment methods page to learn more.

We apologise that your question was not answered. Please contact our customer service representative through one of our available communication channels. Our staff would be happy to assist you with your queries.

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